{"id":807,"date":"2019-10-17T11:27:03","date_gmt":"2019-10-17T11:27:03","guid":{"rendered":"https:\/\/project.co\/?page_id=807"},"modified":"2025-07-02T08:07:52","modified_gmt":"2025-07-02T08:07:52","slug":"communication-statistics-results-2020","status":"publish","type":"page","link":"https:\/\/project.co\/communication-statistics-results-2020\/","title":{"rendered":"Communication Statistics 2020 (New Data)"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#283E49&#8243; custom_padding=&#8221;50px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; z_index=&#8221;999&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;60px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||15px||false|false&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Communication Statistics 2020<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]Communication is fundamentally important to business success &#8211; and yet it\u2019s something that so many people tell us they struggle with. To get a better understanding of how people feel about communication in their workplace, we surveyed 238 respondents in late 2019. We asked them about communication, productivity, software and more.[\/et_pb_text][et_pb_button button_url=&#8221;<a href=\"https:\/\/project.co\/report-communications-statistics-2020\/&#038;#8221\">https:\/\/project.co\/report-communications-statistics-2020\/&#038;#8221<\/a>; button_text=&#8221;Download Full Report&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#14A9AB&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;5px&#8221; button_font=&#8221;||||||||&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; custom_padding=&#8221;10px|40px|10px|40px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/hero1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/hero1.png&#038;#8221<\/a>; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; z_index=&#8221;999&#8243; custom_margin=&#8221;|-150px|-100px||false|false&#8221; custom_padding=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/contents-back.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/contents-back.png&#038;#8221<\/a>; background_size=&#8221;contain&#8221; custom_padding=&#8221;100px||100px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#a16207&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#a16207&#8243; background_color=&#8221;#fffbeb&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;15px|30px|15px|30px|true|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#ca8a04&#8243; global_colors_info=&#8221;{}&#8221;]<strong>Heads up!!<\/strong><br \/>\nWe have a more recent version of this results page with data based on a 2022 survey. <a href=\"https:\/\/project.co\/communication-statistics-2022\/\">Click here to go to the 2022 survey results page &gt;&gt;<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||50px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; background_color=&#8221;#283F49&#8243; background_layout=&#8221;dark&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;15px|30px|15px|30px|true|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Citation Policy:<\/strong><br \/>\nPlease feel free to use these statistics in any commercial or non-commercial capacity. If you use the statistics we require a link to Project.co[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; link_font=&#8221;|700|||||||&#8221; link_text_color=&#8221;#333333&#8243; link_font_size=&#8221;20px&#8221; header_3_font_size=&#8221;24px&#8221; background_color=&#8221;rgba(18,168,169,0.1)&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#12a8a9&#8243; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#ffffff&#8221; background_enable_color__hover=&#8221;on&#8221; background_color__hover=&#8221;#12a8a9&#8243; background__hover_enabled=&#8221;on|desktop&#8221;]<a href=\"#section1\">Section 1: Productivity at work<br \/>\n<span style=\"font-size:16px;opacity:0.6;font-weight:normal;\">In this section, we examine the communication channels used by businesses to manage projects, and how &#8211; positively or negatively &#8211; these channels impact on productivity at work.<\/span><br \/>\n<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; link_font=&#8221;|700|||||||&#8221; link_text_color=&#8221;#333333&#8243; link_font_size=&#8221;20px&#8221; header_3_font_size=&#8221;24px&#8221; background_color=&#8221;rgba(18,168,169,0.1)&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#12a8a9&#8243; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#ffffff&#8221; background_enable_color__hover=&#8221;on&#8221; background_color__hover=&#8221;#12a8a9&#8243; background__hover_enabled=&#8221;on|desktop&#8221;]<a href=\"#section3\">Section 3: Task &amp; project management<br \/>\n<span style=\"font-size:16px;opacity:0.6;font-weight:normal;\">In this section, we take a look at how people manage their projects and individual task lists. We also examine how they feel about their own levels of communication, organisation and productivity at work.<\/span><br \/>\n<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; link_font=&#8221;|700|||||||&#8221; link_text_color=&#8221;#333333&#8243; link_font_size=&#8221;20px&#8221; header_3_font_size=&#8221;24px&#8221; background_color=&#8221;rgba(18,168,169,0.1)&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#12a8a9&#8243; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#ffffff&#8221; background_enable_color__hover=&#8221;on&#8221; background_color__hover=&#8221;#12a8a9&#8243; background__hover_enabled=&#8221;on|desktop&#8221;]<a href=\"#section2\">Section 2: The importance of communication<br \/>\n<span style=\"font-size:16px;opacity:0.6;font-weight:normal;\">We know communication is important; but why? In this section, we explore how communication affects business reputation, customer experience and bottom-line revenue.<\/span><br \/>\n<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; link_font=&#8221;|700|||||||&#8221; link_text_color=&#8221;#333333&#8243; link_font_size=&#8221;20px&#8221; header_3_font_size=&#8221;24px&#8221; background_color=&#8221;rgba(18,168,169,0.1)&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#12a8a9&#8243; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#ffffff&#8221; background_enable_color__hover=&#8221;on&#8221; background_color__hover=&#8221;#12a8a9&#8243; background__hover_enabled=&#8221;on|desktop&#8221;]<a href=\"#section4\">Section 4: Email vs online tools<br \/>\n<span style=\"font-size:16px;opacity:0.6;font-weight:normal;\">In the fourth and final section, we directly compare the experiences and feelings of those who primarily use email, against those who use dedicated online tools to manage tasks, communication and project progress.<\/span><br \/>\n<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(20,169,171,0.2)&#8221; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section1-2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section1-2.png&#038;#8221<\/a>; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;100px||180px||false|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_image_phone=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Proxima Nova Black|700|||||||&#8221; text_text_color=&#8221;rgba(20,169,171,0.6)&#8221; text_font_size=&#8221;100px&#8221; header_font_size=&#8221;60px&#8221; header_2_font_size=&#8221;50px&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]01[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; header_font_size=&#8221;60px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Productivity at work<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-1-1\"><strong>65%<\/strong> of businesses primarily use email to communicate with their clients, as opposed to online tools (<strong>16%<\/strong>) phone calls (<strong>9%<\/strong>) and face-to-face (<strong>5%<\/strong>).<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=65%25%20of%20businesses%20primarily%20use%20email%20to%20communicate%20with%20their%20clients%2C%20as%20opposed%20to%20online%20tools%20(16%25)%20phone%20calls%20(9%25)%20and%20face-to-face%20(5%25).%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-1\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-1-2\"><strong>39%<\/strong> of businesses primarily use email for communication between co-workers, compared to online tools (<strong>28%<\/strong>) face-to-face (<strong>23%<\/strong>) and phone calls (<strong>2%<\/strong>).<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=39%25%20of%20businesses%20primarily%20use%20email%20for%20communication%20between%20co-workers%2C%20compared%20to%20online%20tools%20(28%25)%20face-to-face%20(23%25)%20and%20phone%20calls%20(2%25).%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color:#1A9DEC;margin-right:10px\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-2\"><i class=\"far fa-copy\"><\/i><\/button> [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#13A9AB&#8221; background_layout=&#8221;dark&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-1-3\"><strong>65%<\/strong> of people have lost a file in their own inbox or on a personal hard drive.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=65%25%20of%20people%20have%20lost%20a%20file%20in%20their%20own%20inbox%20or%20on%20a%20personal%20hard%20drive.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #ffffff70; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-3\"><i class=\"far fa-copy\" style=\"color: #ffffff70;\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/person1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/person1.png&#038;#8221<\/a>; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_right&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|200px|30px|30px|true|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;30px|30px|30px|30px|true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_image_phone=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-1-4\"><strong>34%<\/strong> of people map out their daily tasks using Paper \u2018To-Do\u2019 Lists, as opposed to an online tool (<strong>22%<\/strong>), online calendar (<strong>18%<\/strong>), project management system (<strong>17%<\/strong>) and other (<strong>9%<\/strong>).<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=34%25%20of%20people%20map%20out%20their%20daily%20tasks%20using%20Paper%20%E2%80%98To-Do%E2%80%99%20Lists%2C%20as%20opposed%20to%20an%20online%20tool%20(22%25)%2C%20online%20calendar%20(18%25)%2C%20project%20management%20system%20(17%25)%20and%20other%20(9%25).%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color:#1A9DEC;margin-right:10px\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-4\"><i class=\"far fa-copy\"><\/i><\/button> [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-1-5\"><strong>61%<\/strong> of people feel they waste time in meetings.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=61%25%20of%20people%20feel%20they%20waste%20time%20in%20meetings.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color:#1A9DEC;margin-right:10px\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-5\"><i class=\"far fa-copy\"><\/i><\/button> [\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-1-6\"><strong>74%<\/strong> of people often lose files that have been shared with others.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=74%25%20of%20people%20often%20lose%20files%20that%20have%20been%20shared%20with%20others.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color:#1A9DEC;margin-right:10px\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-6\"><i class=\"far fa-copy\"><\/i><\/button> [\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-1-7\"><strong>63%<\/strong> of people have missed a message or important piece of information that went into a colleague&#8217;s inbox while that colleague was away or absent.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=63%25%20of%20people%20have%20missed%20a%20message%20or%20important%20piece%20of%20information%20that%20went%20into%20a%20colleague%E2%80%99s%20inbox%20while%20that%20colleague%20was%20away%20or%20absent.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-1-7\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section2&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section2-2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section2-2.png&#038;#8221<\/a>; background_size=&#8221;initial&#8221; custom_padding=&#8221;100px||180px||false|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_image_phone=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Proxima Nova Black|700|||||||&#8221; text_text_color=&#8221;rgba(20,169,171,0.6)&#8221; text_font_size=&#8221;100px&#8221; header_font_size=&#8221;60px&#8221; header_2_font_size=&#8221;50px&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]02[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; header_font_size=&#8221;60px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The importance of communication<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;rgba(20,169,171,0.1)&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-2-1\"><strong>74%<\/strong> of people have stopped dealing with a company and moved to a competitor due to feeling the company was disorganised.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=74%25%20of%20people%20have%20stopped%20dealing%20with%20a%20company%20and%20moved%20to%20a%20competitor%20due%20to%20feeling%20the%20company%20was%20disorganised.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-2-1\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#13A9AB&#8221; background_layout=&#8221;dark&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-2-2\"><strong>92%<\/strong> of people have had to repeat a piece of information to two or more people within an organisation.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=92%25%20of%20people%20have%20had%20to%20repeat%20a%20piece%20of%20information%20to%20two%20or%20more%20people%20within%20an%20organisation.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #ffffff70; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-2-2\"><i class=\"far fa-copy\" style=\"color: #ffffff70;\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#EBF6F6&#8243; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-2-3\"><strong>85%<\/strong> of people find it annoying to have to repeat information when working with other businesses.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=85%25%20of%20people%20find%20it%20annoying%20to%20have%20to%20repeat%20information%20when%20working%20with%20other%20businesses.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-2-3\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;rgba(20,169,171,0.1)&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-2-4\"><strong>96%<\/strong> of people think the businesses they deal with could improve when it comes to communication and project management.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=96%25%20of%20people%20think%20the%20businesses%20they%20deal%20with%20could%20improve%20when%20it%20comes%20to%20communication%20and%20project%20management.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-2-4\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|150px|||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/comments.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/comments.png&#038;#8221<\/a>; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; max_width=&#8221;350px&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;-120px||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section3&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(20,169,171,0.2)&#8221; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section3-2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section3-2.png&#038;#8221<\/a>; background_size=&#8221;initial&#8221; custom_padding=&#8221;100px||180px||false|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_image_phone=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Proxima Nova Black|700|||||||&#8221; text_text_color=&#8221;rgba(20,169,171,0.6)&#8221; text_font_size=&#8221;100px&#8221; header_font_size=&#8221;60px&#8221; header_2_font_size=&#8221;50px&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]03[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; header_font_size=&#8221;60px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Task &amp; project management<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-3-1\"><strong>47%<\/strong> of people say they find it difficult to get an exact overview of where projects are up to. This drops to <strong>29%<\/strong> of people who use an online project management system to manage their projects.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=47%25%20of%20people%20say%20they%20find%20it%20difficult%20to%20get%20an%20exact%20overview%20of%20where%20projects%20are%20up%20to.%20This%20drops%20to%2029%25%20of%20people%20who%20use%20an%20online%20project%20management%20system%20to%20manage%20their%20projects.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-3-1\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#13A9AB&#8221; background_layout=&#8221;dark&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-3-2\">Less than <strong>14%<\/strong> of people rate their business&#8217; project management efficiency as excellent.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=Less%20than%2014%25%20of%20people%20rate%20their%20business%E2%80%99%20project%20management%20efficiency%20as%20excellent.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #ffffff70; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-3-2\"><i class=\"far fa-copy\" style=\"color: #ffffff70;\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/people3.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/people3.png&#038;#8221<\/a>; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_center&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|false|true&#8221; background_last_edited=&#8221;on|phone&#8221; background_enable_image_phone=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-3-3\">Even though <strong>89%<\/strong> of people believe that effective communication is extremely important, <strong>8 out of 10<\/strong> people rate their own business&#8217; communication as either average or poor.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=Even%20though%2089%25%20of%20people%20believe%20that%20effective%20communication%20is%20extremely%20important%2C%208%20out%20of%2010%20people%20rate%20their%20own%20business%E2%80%99%20communication%20as%20either%20average%20or%20poor.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-3-3\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-3-4\">Only <strong>17%<\/strong> of people believe that their business is extremely well organised, with <strong>8%<\/strong> believing their organisation is poor.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=Only%2017%25%20of%20people%20believe%20that%20their%20business%20is%20extremely%20well%20organised%2C%20with%208%25%20believing%20their%20organisation%20is%20poor.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-3-4\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-3-5\">Only <strong>14%<\/strong> of people rate their business&#8217; project management efficiency as excellent, with <strong>15%<\/strong> believing their organisation is poor.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=Only%2014%25%20of%20people%20rate%20their%20business%E2%80%99%20project%20management%20efficiency%20as%20excellent%2C%20with%2015%25%20believing%20their%20organisation%20is%20poor.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-3-5\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#ffffff&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-3-6\"><strong>34%<\/strong> of people plan their daily work out using paper to-do lists, compared to online tools (<strong>22%<\/strong>) private calendars (<strong>18%<\/strong>) or a project management system (<strong>17%<\/strong>).<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=34%25%20of%20people%20plan%20their%20daily%20work%20out%20using%20paper%20to-do%20lists%2C%20compared%20to%20online%20tools%20(22%25)%20private%20calendars%20(18%25)%20or%20a%20project%20management%20system%20(17%25).%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-3-6\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section4&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section4-2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/back-section4-2.png&#038;#8221<\/a>; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;100px||100px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Proxima Nova Black|700|||||||&#8221; text_text_color=&#8221;rgba(20,169,171,0.6)&#8221; text_font_size=&#8221;100px&#8221; header_font_size=&#8221;60px&#8221; header_2_font_size=&#8221;50px&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]04[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; header_font_size=&#8221;60px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Email vs online tools<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#EBF6F6&#8243; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-4-1\"><strong>39%<\/strong> of people who manage projects by email also map out their daily tasks using paper to-do lists, opposed to <strong>17%<\/strong> of people who use an online project management tool.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=39%25%20of%20people%20who%20manage%20projects%20by%20email%20also%20map%20out%20their%20daily%20tasks%20using%20paper%20to-do%20lists%2C%20opposed%20to%2017%25%20of%20people%20who%20use%20an%20online%20project%20management%20tool.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-4-1\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;rgba(20,169,171,0.1)&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-4-2\"><strong>22%<\/strong> of businesses that primarily communicate with their clients using an online tool rate their project efficiency as &#8220;Excellent&#8221; vs <strong>12%<\/strong> of businesses that primarily communicate with their clients via email.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=22%25%20of%20businesses%20that%20primarily%20communicate%20with%20their%20clients%20using%20an%20online%20tool%20rate%20their%20project%20efficiency%20as%20%E2%80%9CExcellent%E2%80%9D%20vs%2012%25%20of%20businesses%20that%20primarily%20communicate%20with%20their%20clients%20via%20email.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-4-2\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;rgba(20,169,171,0.1)&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-4-3\"><strong>37%<\/strong> of businesses that primarily communicate with their clients using an online tool rate their project communication as &#8220;Excellent&#8221; vs <strong>14%<\/strong> of businesses that primarily communicate with their clients via email.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=37%25%20of%20businesses%20that%20primarily%20communicate%20with%20their%20clients%20using%20an%20online%20tool%20rate%20their%20project%20communication%20as%20%E2%80%9CExcellent%E2%80%9D%20vs%2014%25%20of%20businesses%20that%20primarily%20communicate%20with%20their%20clients%20via%20email.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-4-3\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;rgba(20,169,171,0.1)&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-4-4\"><strong>71%<\/strong> of people who manage their daily tasks using an online project management system feel it&#8217;s easy to get an exact overview of where projects are up to in their workflow vs <strong>52%<\/strong> of people who manage their daily tasks using paper to-do lists.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=71%25%20of%20people%20who%20manage%20their%20daily%20tasks%20using%20an%20online%20project%20management%20system%20feel%20it%E2%80%99s%20easy%20to%20get%20an%20exact%20overview%20of%20where%20projects%20are%20up%20to%20in%20their%20workflow%20vs%2052%25%20of%20people%20who%20manage%20their%20daily%20tasks%20using%20paper%20to-do%20lists.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-4-4\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;rgba(20,169,171,0.1)&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-4-5\"><strong>25%<\/strong> of businesses that primarily communicate with their clients using an online tool rate their project organization as &#8220;Excellent&#8221; vs <strong>15%<\/strong> of businesses that primarily communicate with their clients via email.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=25%25%20of%20businesses%20that%20primarily%20communicate%20with%20their%20clients%20using%20an%20online%20tool%20rate%20their%20project%20organization%20as%20%E2%80%9CExcellent%E2%80%9D%20vs%2015%25%20of%20businesses%20that%20primarily%20communicate%20with%20their%20clients%20via%20email.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-4-5\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;rgba(40,63,73,0.8)&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;rgba(20,169,171,0.1)&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-4-6\">Just <strong>3%<\/strong> of businesses that use an online project management tool rate their efficiency levels as poor &#8211; as opposed to <strong>17%<\/strong> of businesses which primarily use email.<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=Just%203%25%20of%20businesses%20that%20use%20an%20online%20project%20management%20tool%20rate%20their%20efficiency%20levels%20as%20poor%20%E2%80%93%20as%20opposed%20to%2017%25%20of%20businesses%20which%20primarily%20use%20email.%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #1a9dec; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-4-6\"><i class=\"far fa-copy\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;rgba(40,63,73,0.5)&#8221; background_color=&#8221;#13A9AB&#8221; background_layout=&#8221;dark&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#14a9ab&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"copy-target-4-7\">When people use an online tool to manage their projects, they\u2019re <strong>twice as likely<\/strong> to rate their levels of efficiency, communication and organisation as \u2018excellent.\u2019<\/span><br \/>\n<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fprojectco0.wpcomstaging.com%2Fcommunication-statistics-2020%2F&amp;text=When%20people%20use%20an%20online%20tool%20to%20manage%20their%20projects%2C%20they%E2%80%99re%20twice%20as%20likely%20to%20rate%20their%20levels%20of%20efficiency%2C%20communication%20and%20organisation%20as%20%E2%80%98excellent.%E2%80%99%20Source%3A\"><i class=\"fab fa-twitter\" style=\"color: #ffffff70; margin-right: 10px;\"><\/i><\/a> <button class=\"copy-button\" data-clipboard-action=\"copy\" data-clipboard-target=\"#copy-target-4-7\"><i class=\"far fa-copy\" style=\"color: #ffffff70;\"><\/i><\/button>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2019\/11\/cogs.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2019\/11\/cogs.png&#038;#8221<\/a>; _builder_version=&#8221;4.16&#8243; max_width=&#8221;200px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;-125px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Communication Statistics 2020Communication is fundamentally important to business success &#8211; and yet it\u2019s something that so many people tell us they struggle with. To get a better understanding of how people feel about communication in their workplace, we surveyed 238 respondents in late 2019. We asked them about communication, productivity, software and more.Heads up!! We [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-807","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/PgGBe0-d1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages\/807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/comments?post=807"}],"version-history":[{"count":0,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages\/807\/revisions"}],"wp:attachment":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/media?parent=807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}