{"id":288638,"date":"2023-01-05T09:49:18","date_gmt":"2023-01-05T09:49:18","guid":{"rendered":"https:\/\/project.co\/?page_id=288638"},"modified":"2025-07-02T08:09:38","modified_gmt":"2025-07-02T08:09:38","slug":"communication-statistics-results-2023","status":"publish","type":"page","link":"https:\/\/project.co\/communication-statistics-results-2023\/","title":{"rendered":"Communication Statistics 2023"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/11\/back-testimonial2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/11\/back-testimonial2.png&#038;#8221<\/a>; z_index=&#8221;200&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;850px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;60px||80px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_line_height=&#8221;1.1em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Communication Statistics 2023 \ud83d\udcac<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||20px||false|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]Communication is fundamentally important to business success \u2013 and yet it\u2019s something that so many people seem to struggle with. To get a better understanding of how people feel about communication in their workplace, we surveyed 413 respondents in November 2022. We asked them about communication, productivity, software and more.[\/et_pb_text][et_pb_button button_url=&#8221;<a href=\"https:\/\/s3.eu-west-2.amazonaws.com\/project.co\/PDFs\/Project.co-Communications-Stats-2023.pdf&#038;#8221\" rel=\"nofollow\">https:\/\/s3.eu-west-2.amazonaws.com\/project.co\/PDFs\/Project.co-Communications-Stats-2023.pdf&#038;#8221<\/a>; url_new_window=&#8221;on&#8221; button_text=&#8221;Download Full PDF Report&#8221; button_alignment=&#8221;center&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_bg_color=&#8221;#10b981&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;5px&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;10px|50px|10px|50px|false|false&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#059669&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#581c87&#8243; z_index=&#8221;200&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px||20px||true|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;10px|10px|10px|10px|true|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]We completed similar business communication reports in <a href=\"\/communication-statistics-results-2022\/\" target=\"_blank\" rel=\"noopener\">2022<\/a> and <a href=\"\/communication-statistics-results-2020\/\" target=\"_blank\" rel=\"noopener\">2020<\/a>.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;10px|10px|10px|10px|true|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Citation Policy:<\/strong> Please feel free to use these statistics in any commercial or non-commercial capacity. If you use the statistics we require a link to Project.co[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(0,0,0,0)&#8221; positioning=&#8221;fixed&#8221; vertical_offset=&#8221;250px&#8221; z_index=&#8221;1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; position_origin_f=&#8221;center_left&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_menu menu_id=&#8221;42&#8243; active_link_color=&#8221;#FDB530&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; max_width=&#8221;165px&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_menu][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#581c87&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; top_divider_color=&#8221;#FFFFFF&#8221; top_divider_height=&#8221;20px&#8221; top_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 1: How do brands communicate?<\/h2>\n<p>We started by asking respondents to tell us which communication tools they use &#8211; for both internal communications with co-workers, and externally, working with clients.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6ba7a3ba0f68246b72116&#038;t=1275ec1fa833826\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>With clients&#8230;<\/h3>\n<p><span id=\"stat-copy-target-1-1\">Email is the most widely used tool for client communication, with <strong>62%<\/strong>. Other responses split fairly evenly between online chat tools such as Slack (<strong>11%<\/strong>), project management tools (<strong>11%<\/strong>), phone (<strong>9%<\/strong>) and face-to-face (<strong>3%<\/strong>.)<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-1\">https:\/\/project.co\/communication-statistics\/#stat-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Email%20is%20the%20most%20widely%20used%20tool%20for%20client%20communication,%20with%2062%25.%20Other%20responses%20include%20online%20chat%20tools%20such%20as%20Slack%20(11%25),%20project%20management%20tools%20(11%25),%20phone%20(9%25)%20and%20face-to-face%20(3%25.)%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6bb6e3ba0f6fe46b72116&#038;t=eeeaa529dcd3ae0\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>With co-workers&#8230;<\/h3>\n<p>Email is the most widely used way people choose to communicate with their colleagues &#8211; but only just!<\/p>\n<p><span id=\"stat-copy-target-1-2\">Just under a third (<strong>31%<\/strong>) of people say they communicate with their colleagues primarily by email.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-2\">https:\/\/project.co\/communication-statistics\/#stat-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Just%20under%20a%20third%20(31%25)%20of%20people%20say%20they%20communicate%20with%20their%20colleagues%20primarily%20by%20email.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]This is very closely followed by <strong>30%<\/strong> who use an online chat tool such as Slack.<\/p>\n<p><strong>15%<\/strong> use a project management tool, <strong>7%<\/strong> primarily communicate by phone, and <strong>7%<\/strong> work face-to-face.<\/p>\n<p><strong>10%<\/strong> responded that they use a tool beyond this &#8211; with a variety of tools including Notion, WhatsApp, and video conferencing tools such as Zoom and Google Meet all getting mentions.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#10b981&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 2: Pandemic: The new normal?<\/h2>\n<p>It\u2019s widely known that the pandemic massively accelerated the trend of remote working. We wanted to find out whether things have started to revert to type &#8211; or whether people are continuing to work from home.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c13d3ba0f68549b72116&#038;t=96076f19e709823\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-2-1\">We asked each of our respondents how many days they work in the office. <strong>44%<\/strong> of people told us they&#8217;re still fully remote. <strong>18%<\/strong> are back to being fully office based. <strong>13%<\/strong> split their time evenly between the two. <strong>10%<\/strong> work mostly in the office with some remote, and <strong>15%<\/strong> work mostly remotely with some time spent in the office.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-2-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-2-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-2-1\">https:\/\/project.co\/communication-statistics\/#stat-2-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=We%20asked%20each%20of%20our%20respondents%20how%20many%20days%20they%20work%20in%20the%20office.%2044%25%20of%20people%20told%20us%20they%E2%80%99re%20still%20fully%20remote.%2018%25%20are%20back%20to%20being%20fully%20office%20based.%2013%25%20split%20their%20time%20evenly%20between%20the%20two.%2010%25%20work%20mostly%20in%20the%20office%20with%20some%20remote,%20and%2015%25%20work%20mostly%20remotely%20with%20some%20time%20spent%20in%20the%20office.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p>Although hybrid working has established itself to some extent, the overwhelming majority of people we surveyed are still working fully remotely with less than 1 in 5 back in the office full-time.<\/p>\n<p>This means that, moving forward, teams need to think hard about how to make sure communication in the workplace remains strong &#8211; whatever that workplace looks like.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#581c87&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; top_divider_color=&#8221;#FFFFFF&#8221; top_divider_height=&#8221;20px&#8221; top_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 3: An increasing challenge?<\/h2>\n<p>We wanted to understand how things are actually changing, on the ground. We found that\u2026[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c5693ba0f6a54ab72116&#038;t=81fa36a781d6184\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-3-1\"><strong>32%<\/strong> of people believe communication with clients and co-workers has become more of a challenge in the past 12 months.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-1\">https:\/\/project.co\/communication-statistics\/#stat-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=32%25%20of%20people%20believe%20communication%20with%20clients%20and%20co-workers%20has%20become%20more%20of%20a%20challenge%20in%20the%20past%2012%20months.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c5e33ba0f68b4bb72116&#038;t=1c4c0022eb99da9\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-3-2\"><strong>74%<\/strong> of businesses have started using a new tool to help organise, communicate and manage projects in the past 12 months.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-2\">https:\/\/project.co\/communication-statistics\/#stat-3-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=74%25%20of%20businesses%20have%20started%20using%20a%20new%20tool%20to%20help%20organise,%20communicate%20and%20manage%20projects%20in%20the%20past%2012%20months.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#10b981&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 4: Time wasted in meetings<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c6413ba0f6894bb72116&#038;t=7964ce03d06447a\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-4-1\"><strong>60%<\/strong> of people feel they regularly waste time in meetings.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-4-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-4-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-4-1\">https:\/\/project.co\/communication-statistics\/#stat-4-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-4-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=60%25%20of%20people%20feel%20they%20regularly%20waste%20time%20in%20meetings.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]This is actually a slight fall from last year&#8217;s survey in which around <strong>66%<\/strong> of people said they felt they regularly wasted time in meetings. However it continues to illustrate that a sizeable chunk of people &#8211; well over half &#8211; feel that pointless or protracted meetings are eating into the time they could otherwise be spending on more productive tasks.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#581c87&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; top_divider_color=&#8221;#FFFFFF&#8221; top_divider_height=&#8221;20px&#8221; top_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 5: The cost of poor communication<\/h2>\n<p>Poor communication manifests itself in a number of different ways.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c6a23ba0f66c4bb72116&#038;t=802f91f4826a4e6\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-5-1-1\"><strong>68%<\/strong> of people say they\u2019ve personally wasted time as a result of communication issues in their business.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1-1\">https:\/\/project.co\/communication-statistics\/#stat-5-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=68%25%20of%20people%20say%20they%E2%80%99ve%20personally%20wasted%20time%20as%20a%20result%20of%20communication%20issues%20in%20their%20business.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-5-1-2\"><strong>53%<\/strong> of people have missed messages as a result of communication issues in their business.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1-2\">https:\/\/project.co\/communication-statistics\/#stat-5-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=53%25%20of%20people%20have%20missed%20messages%20as%20a%20result%20of%20communication%20issues%20in%20their%20business.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-5-1-3\"><strong>42%<\/strong> of people have suffered from burnout, stress and fatigue as a result of communication issues in their business.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1-3\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1-3\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1-3\">https:\/\/project.co\/communication-statistics\/#stat-5-1-3<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=42%25%20of%20people%20have%20suffered%20from%20burnout,%20stress%20and%20fatigue%20as%20a%20result%20of%20communication%20issues%20in%20their%20business.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-5-1-4\"><strong>35%<\/strong> of people have experienced lost and missing files as a result of communication issues in their business.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1-4\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1-4\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1-4\">https:\/\/project.co\/communication-statistics\/#stat-5-1-4<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-4\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=35%25%20of%20people%20have%20experienced%20lost%20and%20missing%20files%20as%20a%20result%20of%20communication%20issues%20in%20their%20business.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-5-1-5\"><strong>30%<\/strong> of people have had a poor customer experience as a result of communication issues in their business.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1-5\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1-5\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1-5\">https:\/\/project.co\/communication-statistics\/#stat-5-1-5<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-5\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=30%25%20of%20people%20have%20had%20a%20poor%20customer%20experience%20as%20a%20result%20of%20communication%20issues%20in%20their%20business.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-5-1-6\"><strong>12%<\/strong> of people have lost customers to competitors as a result of communication issues in their business.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1-6\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1-6\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1-6\">https:\/\/project.co\/communication-statistics\/#stat-5-1-6<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-6\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=12%25%20of%20people%20have%20lost%20customers%20to%20competitors%20as%20a%20result%20of%20communication%20issues%20in%20their%20business.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-5-1-7\"><strong>10%<\/strong> of businesses have lost employees as a result of communication issues in their business.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1-7\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1-7\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1-7\">https:\/\/project.co\/communication-statistics\/#stat-5-1-7<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-7\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=10%25%20of%20businesses%20have%20lost%20employees%20as%20a%20result%20of%20communication%20issues%20in%20their%20business.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#10b981&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 6: How companies rate their performance<\/h2>\n<p>We asked people to evaluate the performance of their companies when it came to three essential qualities: efficiency, communication and organisation.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c8303ba0f6c74bb72116&#038;t=9652ca350385103\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-6-1-1\">Just <strong>4%<\/strong> of businesses rate their efficiency as \u2018excellent.\u2019<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-1-1\">https:\/\/project.co\/communication-statistics\/#stat-6-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Just%204%25%20of%20businesses%20rate%20their%20efficiency%20as%20%E2%80%98excellent.%E2%80%99%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-6-1-2\">A significant majority of businesses (more than half) believe their efficiency levels are \u2018average\u2019 with only <strong>13%<\/strong> combined believing they are \u2018below average\u2019 or \u2018poor.\u2019<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-1-2\">https:\/\/project.co\/communication-statistics\/#stat-6-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=A%20significant%20majority%20of%20businesses%20(more%20than%20half)%20believe%20their%20efficiency%20levels%20are%20%E2%80%98average%E2%80%99%20with%20only%2013%25%20combined%20believing%20they%20are%20%E2%80%98below%20average%E2%80%99%20or%20%E2%80%98poor.%E2%80%99%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c8773ba0f6c74bb72118&#038;t=20f3304f654b4be\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-6-2-1\">When it comes to communication, just over a third rate their performance as either \u2018excellent\u2019 (<strong>7%<\/strong>) or \u2018above average (<strong>29%<\/strong>). <\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-2-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-2-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-2-1\">https:\/\/project.co\/communication-statistics\/#stat-6-2-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=When%20it%20comes%20to%20communication,%20just%20over%20a%20third%20rate%20their%20performance%20as%20either%20%E2%80%98excellent%E2%80%99%20(7%25)%20or%20%E2%80%98above%20average%20(29%25).%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-6-2-2\">A little under half describe their communication as \u2018average\u2019 while <strong>15%<\/strong> say they\u2019re \u2018below average\u2019 or \u2018poor.\u2019<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-2-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-2-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-2-2\">https:\/\/project.co\/communication-statistics\/#stat-6-2-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-2-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=A%20little%20under%20half%20describe%20their%20communication%20as%20%E2%80%98average%E2%80%99%20while%2015%25%20say%20they%E2%80%99re%20%E2%80%98below%20average%E2%80%99%20or%20%E2%80%98poor.%E2%80%99%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6c90e3ba0f69a4cb72116&#038;t=65456121789dafa\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-6-3-1\">When asked to evaluate how organised they are, the data suggests many businesses feel they have more to do. More than <strong>1 in 5<\/strong> of them describe their performance on this front as \u2018poor\u2019 or \u2018below average.\u2019<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-3-1\">https:\/\/project.co\/communication-statistics\/#stat-6-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-3-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=When%20asked%20to%20evaluate%20how%20organised%20they%20are,%20the%20data%20suggests%20many%20businesses%20feel%20they%20have%20more%20to%20do.%20More%20than%201%20in%205%20of%20them%20describe%20their%20performance%20on%20this%20front%20as%20%E2%80%98poor%E2%80%99%20or%20%E2%80%98below%20average.%E2%80%99%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-6-3-2\">Again, a healthy majority describe their organisation levels as \u2018average,\u2019 while around a third describe their performance as \u2018above average\u2019 or \u2018excellent.\u2019<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-3-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-3-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-3-2\">https:\/\/project.co\/communication-statistics\/#stat-6-3-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-3-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Again,%20a%20healthy%20majority%20describe%20their%20organisation%20levels%20as%20%E2%80%98average,%E2%80%99%20while%20around%20a%20third%20describe%20their%20performance%20as%20%E2%80%98above%20average%E2%80%99%20or%20%E2%80%98excellent.%E2%80%99%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_color=&#8221;rgba(255,255,255,0.2)&#8221; custom_padding=&#8221;40px|50px|40px|50px|true|true&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;4px&#8221; border_color_all=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Our analysis&#8230;<\/h3>\n<p>There\u2019s a familiar pattern to each of these data points.<\/p>\n<p>In every field, businesses are most likely to describe their performance as \u2018average.\u2019<\/p>\n<p>A very small minority place themselves in the \u2018excellent\u2019 or \u2018poor\u2019 sections and, where companies place themselves slightly above or below this, they tend to be more likely to nominate themselves as \u2018above\u2019 average than \u2018below.\u2019<\/p>\n<p>This suggests, while most businesses are broadly happy with their performance levels when it comes to efficiency, communication and organisation, they also feel there is a great deal of potential room for improvement. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section7&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#581c87&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; top_divider_color=&#8221;#FFFFFF&#8221; top_divider_height=&#8221;20px&#8221; top_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 7: How customers feel<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6cbd33ba0f6e04db72116&#038;t=4ade77ad197c0a3\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-7-1-1\"><strong>99%<\/strong> of people say it&#8217;s important that a business communicates effectively with them as a customer.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-7-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-7-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-7-1-1\">https:\/\/project.co\/communication-statistics\/#stat-7-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-7-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=99%25%20of%20people%20say%20it%E2%80%99s%20important%20that%20a%20business%20communicates%20effectively%20with%20them%20as%20a%20customer.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-7-1-2\"><strong>96%<\/strong> of people feel the businesses they buy from have room for improvement when it comes to effective communication and project management.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-7-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-7-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-7-1-2\">https:\/\/project.co\/communication-statistics\/#stat-7-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-7-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=96%25%20of%20people%20feel%20the%20businesses%20they%20buy%20from%20have%20room%20for%20improvement%20when%20it%20comes%20to%20effective%20communication%20and%20project%20management.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-7-1-3\"><strong>94%<\/strong> of people say it\u2019s important they can find out where things are up to with their purchase or project &#8211; e.g. exact status and next deliverable.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-7-1-3\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-7-1-3\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-7-1-3\">https:\/\/project.co\/communication-statistics\/#stat-7-1-3<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-7-1-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=94%25%20of%20people%20say%20it%E2%80%99s%20important%20they%20can%20find%20out%20where%20things%20are%20up%20to%20with%20their%20purchase%20or%20project%20%E2%80%93%20e.g.%20exact%20status%20and%20next%20deliverable.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6cc4a3ba0f6e34db72116&#038;t=c08f72e03893cd8\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<strong>And most tellingly\u2026<\/strong>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-7-2-1\"><strong>68%<\/strong> of people say they&#8217;ve stopped dealing with a company and moved to a competitor due to poor business communication skills. <\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-7-2-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-7-2-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-7-2-1\">https:\/\/project.co\/communication-statistics\/#stat-7-2-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-7-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=68%25%20of%20people%20say%20they%E2%80%99ve%20stopped%20dealing%20with%20a%20company%20and%20moved%20to%20a%20competitor%20due%20to%20poor%20business%20communication%20skills.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6ccda3ba0f6a94eb72116&#038;t=1f583df16998ce0\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<strong>BUT THERE\u2019S SOME GOOD NEWS\u2026<\/strong>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-7-3-1\"><strong>40%<\/strong> of people feel the businesses they work with have improved their communication in the past 12 months<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-7-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-7-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-7-3-1\">https:\/\/project.co\/communication-statistics\/#stat-7-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-7-3-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=40%25%20of%20people%20feel%20the%20businesses%20they%20work%20with%20have%20improved%20their%20communication%20in%20the%20past%2012%20months%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#10b981&#8243; custom_margin=&#8221;0px||50px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 8: The power of project management tools<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6d2e03ba0f64450b72117&#038;t=403240d54166f39\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-1-1\">While <strong>55%<\/strong> of people say they have a good understanding of what others in their team are working on at any given time &#8211; this rises to <strong>82%<\/strong> when they primarily use a project management tool to communicate with their co-workers and clients.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-1-1\">https:\/\/project.co\/communication-statistics\/#stat-8-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=While%2055%25%20of%20people%20say%20they%20have%20a%20good%20understanding%20of%20what%20others%20in%20their%20team%20are%20working%20on%20at%20any%20given%20time%20%E2%80%93%20this%20rises%20to%2082%25%20when%20they%20primarily%20use%20a%20project%20management%20tool%20to%20communicate%20with%20their%20co-workers%20and%20clients.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6d7313ba0f61053b72116&#038;t=8764b7e23f74b03\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-2-1\"><strong>57%<\/strong> of people say they find it easy to get an exact view of where projects are up to &#8211; this rises to <strong>82%<\/strong> among people who use a project management tool to communicate with both clients and co-workers.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-2-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-2-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-2-1\">https:\/\/project.co\/communication-statistics\/#stat-8-2-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=57%25%20of%20people%20say%20they%20find%20it%20easy%20to%20get%20an%20exact%20view%20of%20where%20projects%20are%20up%20to%20%E2%80%93%20this%20rises%20to%2082%25%20among%20people%20who%20use%20a%20project%20management%20tool%20to%20communicate%20with%20both%20clients%20and%20co-workers.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6daf63ba0f60055b72116&#038;t=4768d99f7669774\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-3-1\"><strong>79%<\/strong> of people who primarily use a project management tool to communicate with co-workers say it leads to improved internal communication.<strong> 73%<\/strong> say it leads to better internal efficiency, <strong>62%<\/strong> say it delivers an increased rate of project success. <strong>52%<\/strong> say it leads to improved client communication. <strong>41%<\/strong> say it leads to a better customer experience, and <strong>27%<\/strong> associate it with better employee wellbeing.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-3-1\">https:\/\/project.co\/communication-statistics\/#stat-8-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-3-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=79%25%20of%20people%20who%20primarily%20use%20a%20project%20management%20tool%20to%20communicate%20with%20co-workers%20say%20it%20leads%20to%20improved%20internal%20communication.%2073%25%20say%20it%20leads%20to%20better%20internal%20efficiency,%2062%25%20say%20it%20delivers%20an%20increased%20rate%20of%20project%20success.%2052%25%20say%20it%20leads%20to%20improved%20client%20communication.%2041%25%20say%20it%20leads%20to%20a%20better%20customer%20experience,%20and%2027%25%20associate%20it%20with%20better%20employee%20wellbeing.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"800\" height=\"460\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=63b6dbaa3ba0f64655b72116&#038;t=04c82e83f5f4173\" frameborder=\"0\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-4-1\"><strong>72%<\/strong> of people who primarily use a project management tool to communicate with clients say it leads to better internal efficiency. <strong>68%<\/strong> say it improves the customer experience, <strong>62%<\/strong> say it increases the rate of project success, and <strong>22%<\/strong> say it leads to better employee wellbeing.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-4-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-4-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-4-1\">https:\/\/project.co\/communication-statistics\/#stat-8-4-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-4-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=72%25%20of%20people%20who%20primarily%20use%20a%20project%20management%20tool%20to%20communicate%20with%20clients%20say%20it%20leads%20to%20better%20internal%20efficiency.%2068%25%20say%20it%20improves%20the%20customer%20experience,%2062%25%20say%20it%20increases%20the%20rate%20of%20project%20success,%20and%2022%25%20say%20it%20leads%20to%20better%20employee%20wellbeing.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The power of project management tools: Other data points<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-5-1\">People are <strong>40%<\/strong> less likely to regularly waste time in meetings when they primarily use a PM tool to communicate with both clients and co-workers.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-5-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-5-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-5-1\">https:\/\/project.co\/communication-statistics\/#stat-8-5-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-5-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=People%20are%2040%25%20less%20likely%20to%20regularly%20waste%20time%20in%20meetings%20when%20they%20primarily%20use%20a%20PM%20tool%20to%20communicate%20with%20both%20clients%20and%20co-workers.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-5-2\">Brands that primarily use a project management tool for client and co-worker communication are <strong>nearly three times as likely<\/strong> to rate the way their business communicates as &#8216;excellent&#8217;.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-5-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-5-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-5-2\">https:\/\/project.co\/communication-statistics\/#stat-8-5-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-5-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Brands%20that%20primarily%20use%20a%20project%20management%20tool%20for%20client%20and%20co-worker%20communication%20are%20nearly%20three%20times%20as%20likely%20to%20rate%20the%20way%20their%20business%20communicates%20as%20%E2%80%98excellent%E2%80%99.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-5-3\">Employees are <strong>57%<\/strong> less likely to report burnout, stress and fatigue where they primarily use a PM tool to communicate with both clients and co-workers.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-5-3\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-5-3\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-5-3\">https:\/\/project.co\/communication-statistics\/#stat-8-5-3<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-5-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Employees%20are%2057%25%20less%20likely%20to%20report%20burnout,%20stress%20and%20fatigue%20where%20they%20primarily%20use%20a%20PM%20tool%20to%20communicate%20with%20both%20clients%20and%20co-workers.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-5-4\">Brands that primarily use a project management tool for client and co-worker communication are <strong>more than twice as likely<\/strong> to rate their project efficiency as &#8216;excellent&#8217;.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-5-4\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-5-4\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-5-4\">https:\/\/project.co\/communication-statistics\/#stat-8-5-4<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-5-4\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Brands%20that%20primarily%20use%20a%20project%20management%20tool%20for%20client%20and%20co-worker%20communication%20are%20more%20than%20twice%20as%20likely%20to%20rate%20their%20project%20efficiency%20as%20%E2%80%98excellent%E2%80%99.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-8-5-5\"><strong>82%<\/strong> of brands who use a project management tool to communicate with clients and co-workers rate their business as having &#8216;excellent&#8217; or &#8216;above average&#8217; organisation &#8211; vs. <strong>34%<\/strong> of those who don&#8217;t.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-8-5-5\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-8-5-5\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-8-5-5\">https:\/\/project.co\/communication-statistics\/#stat-8-5-5<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-8-5-5\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=82%25%20of%20brands%20who%20use%20a%20project%20management%20tool%20to%20communicate%20with%20clients%20and%20co-workers%20rate%20their%20business%20as%20having%20%E2%80%98excellent%E2%80%99%20or%20%E2%80%98above%20average%E2%80%99%20organisation%20%E2%80%93%20vs.%2034%25%20of%20those%20who%20don%E2%80%99t.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Communication Statistics 2023 \ud83d\udcacCommunication is fundamentally important to business success \u2013 and yet it\u2019s something that so many people seem to struggle with. To get a better understanding of how people feel about communication in their workplace, we surveyed 413 respondents in November 2022. We asked them about communication, productivity, software and more.We completed similar [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":288668,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-288638","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/PgGBe0-1d5s","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages\/288638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/comments?post=288638"}],"version-history":[{"count":0,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages\/288638\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/media\/288668"}],"wp:attachment":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/media?parent=288638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}