{"id":287437,"date":"2022-01-18T14:09:16","date_gmt":"2022-01-18T14:09:16","guid":{"rendered":"https:\/\/project.co\/?page_id=287437"},"modified":"2025-07-02T08:08:58","modified_gmt":"2025-07-02T08:08:58","slug":"communication-statistics-results-2022","status":"publish","type":"page","link":"https:\/\/project.co\/communication-statistics-results-2022\/","title":{"rendered":"Communication Statistics 2022"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; z_index=&#8221;200&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;30px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_line_height=&#8221;1.1em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Communication Statistics 2022<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter &#8211; Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; custom_margin=&#8221;||20px||false|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]Communication is fundamentally important to business success \u2013 and yet it\u2019s something that so many people seem to struggle with. To get a better understanding of how people feel about communication in their workplace, we surveyed 444 respondents in December 2021. We asked them about communication, productivity, software and more.[\/et_pb_text][et_pb_button button_url=&#8221;<a href=\"https:\/\/project.co\/report-communications-statistics-2022\/&#038;#8221\">https:\/\/project.co\/report-communications-statistics-2022\/&#038;#8221<\/a>; button_text=&#8221;Download Full PDF Report&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_bg_color=&#8221;#10b981&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;5px&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;10px|50px|10px|50px|false|false&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#059669&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/04\/communication-statistics-2022-hero-img.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/04\/communication-statistics-2022-hero-img.png&#038;#8221<\/a>; alt=&#8221;Communication Statistics&#8221; title_text=&#8221;communication-statistics-2022-hero-img&#8221; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#4c1d95&#8243; z_index=&#8221;200&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px||20px||true|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;10px|10px|10px|10px|true|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]We completed a similar business communication report 2 years ago in 2020. <a href=\"\/communication-statistics-2020\/\" target=\"_blank\" rel=\"noopener\">Click here to view the 2020 results<\/a>.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;10px|10px|10px|10px|true|false&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Citation Policy:<\/strong> Please feel free to use these statistics in any commercial or non-commercial capacity. If you use the statistics we require a link to Project.co[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(0,0,0,0)&#8221; positioning=&#8221;fixed&#8221; vertical_offset=&#8221;250px&#8221; z_index=&#8221;1&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; custom_margin=&#8221;||100px||false|false&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; position_origin_f=&#8221;center_left&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_menu menu_id=&#8221;38&#8243; active_link_color=&#8221;#FDB530&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; max_width=&#8221;150px&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_menu][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#4c1d95&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; top_divider_color=&#8221;#FFFFFF&#8221; top_divider_height=&#8221;20px&#8221; top_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter &#8211; Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 1: The Pandemic<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s1b-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s1b-1.png&#038;#8221<\/a>; alt=&#8221;Video usage over time&#8221; title_text=&#8221;s1b&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s1c-2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s1c-2.png&#038;#8221<\/a>; alt=&#8221;Video usage over time&#8221; title_text=&#8221;s1c-2&#8243; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<strong>The pandemic has profoundly affected the way people work and communicate\u2026<\/strong><\/p>\n<p><span id=\"stat-copy-target-1-1-1\">As expected, many more people are currently working at home. The number of people working solely from home has risen from <strong>29%<\/strong> pre-pandemic to <strong>57%<\/strong>.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-1\">https:\/\/project.co\/communication-statistics\/#stat-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=As%20expected,%20many%20more%20people%20are%20currently%20working%20at%20home.%20The%20number%20of%20people%20working%20solely%20from%20home%20has%20risen%20from%2029%25%20pre-pandemic%20to%2057%25.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-1-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-1-1-2\">The number of people solely based in the office has shrunk from <strong>1 in 2<\/strong>, to <strong>1 in 5<\/strong>. In percentage terms that\u2019s a drop from <strong>50%<\/strong> before the pandemic, to just <strong>20%<\/strong>.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-1\">https:\/\/project.co\/communication-statistics\/#stat-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=The%20number%20of%20people%20solely%20based%20in%20the%20office%20has%20shrunk%20from%201%20in%202,%20to%201%20in%205.%20In%20percentage%20terms%20that%E2%80%99s%20a%20drop%20from%2050%25%20before%20the%20pandemic,%20to%20just%2020%25.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-1-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-1-1-3\">The number of people who split their time between working in the office at home has increased &#8211; but only slightly. This number increased from <strong>21%<\/strong> before the pandemic to <strong>23%<\/strong>.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-1\">https:\/\/project.co\/communication-statistics\/#stat-1-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-1-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=The%20number%20of%20people%20who%20split%20their%20time%20between%20working%20in%20the%20office%20at%20home%20has%20increased%20%E2%80%93%20but%20only%20slightly.%20This%20number%20increased%20from%2021%25%20before%20the%20pandemic%20to%2023%25.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-1-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-1-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s1a-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s1a-1.png&#038;#8221<\/a>; title_text=&#8221;s1a&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;400px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<strong>This has changed the game when it comes to communication\u2026<\/strong><\/p>\n<p><span id=\"stat-copy-target-1-2-1\">Over a third of people <strong>(33%)<\/strong> say communication has become more of a challenge in the past 12 months.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-2\">https:\/\/project.co\/communication-statistics\/#stat-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Over%20a%20third%20of%20people%20(33%25)%20say%20communication%20has%20become%20more%20of%20a%20challenge%20in%20the%20past%2012%20months.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-1-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-1-2-2\">But a smaller number of people have thrived &#8211; around <strong>18%<\/strong> say communication has actually become easier.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-2\">https:\/\/project.co\/communication-statistics\/#stat-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-2-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=But%20a%20smaller%20number%20of%20people%20have%20thrived%20%E2%80%93%20around%2018%25%20say%20communication%20has%20actually%20become%20easier.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-1-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><strong>This could be down to new technology\u2026<\/strong><\/p>\n<p><span id=\"stat-copy-target-1-2-3\"><strong>61%<\/strong> of people have started using new tools to help organise, communicate or manage projects in the last 12 months.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-2\">https:\/\/project.co\/communication-statistics\/#stat-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-2-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=61%25%20of%20people%20have%20started%20using%20new%20tools%20to%20help%20organise,%20communicate%20or%20manage%20projects%20in%20the%20last%2012%20months.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-1-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p>The data suggests some have helped, and some haven\u2019t!<\/p>\n<p><span id=\"stat-copy-target-1-2-4\">Over a quarter <strong>(26%)<\/strong> of people feel that the way businesses communicate &#8211; both internally and with customers &#8211; has deteriorated during the past year.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-1-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-1-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-1-2\">https:\/\/project.co\/communication-statistics\/#stat-1-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-1-2-4\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Over%20a%20quarter%20(26%25)%20of%20people%20feel%20that%20the%20way%20businesses%20communicate%20%E2%80%93%20both%20internally%20and%20with%20customers%20%E2%80%93%20has%20deteriorated%20during%20the%20past%20year.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-1-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ef4444&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter &#8211; Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 2: <b>Communication Tools<\/b><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s2a-2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s2a-2.png&#038;#8221<\/a>; alt=&#8221;Communicating with colleagues&#8221; title_text=&#8221;s2a&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221; border_width_all__hover=&#8221;5px&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Communicating with colleagues<\/h3>\n<p><strong>Online tools &gt; Email<\/strong>. <span id=\"stat-copy-target-2-1-1\">Last year, email was the most widely used tool for colleague communication. This year, online tools saw a significant rise, overtaking email (which experienced a sharp fall.)<\/span> Online tools refers to chat apps like Slack, online conferencing tools such as Zoom, Microsoft Teams and Google Meet, as well as project management\/collaboration tools like Project.co.<br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-2-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-2-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-2-1\">https:\/\/project.co\/communication-statistics\/#stat-2-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-2-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Last%20year,%20email%20was%20the%20most%20widely%20used%20tool%20for%20colleague%20communication.%20This%20year,%20online%20tools%20saw%20a%20significant%20rise,%20overtaking%20email%20(which%20experienced%20a%20sharp%20fall.)%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-2-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-2-1-2\"><strong>A reduction in face-to-face interaction<\/strong>. Unsurprisingly, with remote work increasing, there was a sharp drop in face-to-face colleague communication.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-2-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-2-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-2-1\">https:\/\/project.co\/communication-statistics\/#stat-2-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-2-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=A%20reduction%20in%20face-to-face%20interaction.%20Unsurprisingly,%20with%20remote%20work%20increasing,%20there%20was%20a%20sharp%20drop%20in%20face-to-face%20colleague%20communication.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-2-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-2-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s2b-2.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s2b-2.png&#038;#8221<\/a>; alt=&#8221;Communicating with clients&#8221; title_text=&#8221;s2b&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Communicating with clients<\/h3>\n<p><strong>Email still on top<\/strong>. <span id=\"stat-copy-target-2-2-1\">Email remains comfortably the most commonly used tool for client communication, despite a fairly big fall.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-2-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-2-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-2-2\">https:\/\/project.co\/communication-statistics\/#stat-2-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-2-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Email%20remains%20comfortably%20the%20most%20commonly%20used%20tool%20for%20client%20communication,%20despite%20a%20fairly%20big%20fall.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-2-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><strong>Online tools on the rise<\/strong>. <span id=\"stat-copy-target-2-2-2\">Just as people are using online tools to communicate internally, we\u2019re seeing a big uptick in their use for client communication.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-2-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-2-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-2-2\">https:\/\/project.co\/communication-statistics\/#stat-2-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-2-2-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Just%20as%20people%20are%20using%20online%20tools%20to%20communicate%20internally,%20we%E2%80%99re%20seeing%20a%20big%20uptick%20in%20their%20use%20for%20client%20communication.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-2-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#10b981&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter &#8211; Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 3: The Difficulties<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s3b-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s3b-1.png&#038;#8221<\/a>; title_text=&#8221;s3b&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;400px&#8221; module_alignment=&#8221;center&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Siloes are a problem\u2026.<\/h3>\n<p><span id=\"stat-copy-target-3-1-1\"><strong>65%<\/strong> of people say they OFTEN experience difficulty finding files they need.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-1\">https:\/\/project.co\/communication-statistics\/#stat-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=65%25%20of%20people%20say%20they%20OFTEN%20experience%20difficulty%20finding%20files%20they%20need.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-3-1-2\"><strong>62%<\/strong> have lost a file in their inbox, on a personal hard drive, or somewhere else that isn\u2019t accessible to others.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-1\">https:\/\/project.co\/communication-statistics\/#stat-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=62%25%20have%20lost%20a%20file%20in%20their%20inbox,%20on%20a%20personal%20hard%20drive,%20or%20somewhere%20else%20that%20isn%E2%80%99t%20accessible%20to%20others.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-3-1-3\"><strong>63%<\/strong> have missed a piece of information because it went into a &#8216;siloed&#8217; communication source e.g. a colleagues&#8217; inbox.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-1\">https:\/\/project.co\/communication-statistics\/#stat-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-1-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=63%25%20have%20missed%20a%20piece%20of%20information%20because%20it%20went%20into%20a%20%E2%80%98siloed%E2%80%99%20communication%20source%20e.g.%20a%20colleagues%E2%80%99%20inbox.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-3-1-4\"><strong>41%<\/strong> of people say they find it difficult to get an exact overview of where projects are up to at any given time.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-1\">https:\/\/project.co\/communication-statistics\/#stat-3-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-1-4\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=41%25%20of%20people%20say%20they%20find%20it%20difficult%20to%20get%20an%20exact%20overview%20of%20where%20projects%20are%20up%20to%20at%20any%20given%20time.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s3a-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s3a-1.png&#038;#8221<\/a>; title_text=&#8221;s3a&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]Despite the problems caused by siloes, many people are forced to manage their own work in an isolated, disconnected way.<\/p>\n<p>Incredibly, despite the adoption of new tools and ways of working in light of the pandemic, the way people map out their own daily work has remained surprisingly consistent.<\/p>\n<p><span id=\"stat-copy-target-3-2-1\">Just like last year, a combined <strong>52%<\/strong> of people map out their daily tasks in a paper to-do list or private calendar &#8211; inaccessible to their colleagues.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-2\">https:\/\/project.co\/communication-statistics\/#stat-3-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Just%20like%20last%20year,%20a%20combined%2052%25%20of%20people%20map%20out%20their%20daily%20tasks%20in%20a%20paper%20to-do%20list%20or%20private%20calendar%20%E2%80%93%20inaccessible%20to%20their%20colleagues.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-3-3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s3c-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s3c-1.png&#038;#8221<\/a>; title_text=&#8221;s3c&#8221; show_in_lightbox=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]Most businesses are confident in their communication, organisation and efficiency BUT\u2026<\/p>\n<p><span id=\"stat-copy-target-3-3-1\">Only <strong>20%<\/strong> of people rate their business&#8217; efficiency as excellent.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-3\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-3\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-3\">https:\/\/project.co\/communication-statistics\/#stat-3-3<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-3-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Only%2020%25%20of%20people%20rate%20their%20business%E2%80%99%20efficiency%20as%20excellent.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-3%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-3-3-2\">Just <strong>32%<\/strong> rate their business communication as excellent.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-3\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-3\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-3\">https:\/\/project.co\/communication-statistics\/#stat-3-3<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-3-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Just%2032%25%20rate%20their%20business%20communication%20as%20excellent.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-3%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-3-3-3\">Only <strong>26%<\/strong> say their business has excellent organisation.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-3-3\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-3-3\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-3-3\">https:\/\/project.co\/communication-statistics\/#stat-3-3<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-3-3-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Only%2026%25%20say%20their%20business%20has%20excellent%20organisation.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-3-3%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e8a23b&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter &#8211; Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 4: <b>Meetings<\/b><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-4-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s4a-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s4a-1.png&#038;#8221<\/a>; title_text=&#8221;s4a&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;400px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span id=\"stat-copy-target-4-1-1\"><strong>Two-thirds<\/strong> of people say they OFTEN waste time in meetings.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-4-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-4-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-4-1\">https:\/\/project.co\/communication-statistics\/#stat-4-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-4-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=Two-thirds%20of%20people%20say%20they%20OFTEN%20waste%20time%20in%20meetings.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-4-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-4-1-2\"><strong>65%<\/strong> of people feel the amount of time wasted in meetings changed this year &#8211; although, interestingly, it&#8217;s an almost exact <strong>50\/50<\/strong> split between those who felt they wasted more time in meetings, and those who said they felt they wasted less.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-4-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-4-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-4-1\">https:\/\/project.co\/communication-statistics\/#stat-4-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-4-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=65%25%20of%20people%20feel%20the%20amount%20of%20time%20wasted%20in%20meetings%20changed%20this%20year%20%E2%80%93%20although,%20interestingly,%20it%E2%80%99s%20an%20almost%20exact%2050\/50%20split%20between%20those%20who%20felt%20they%20wasted%20more%20time%20in%20meetings,%20and%20those%20who%20said%20they%20felt%20they%20wasted%20less.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-4-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-4-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s4b-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s4b-1.png&#038;#8221<\/a>; title_text=&#8221;s4b&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;400px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<strong>A rise in video calls\u2026 and their popularity<\/strong><\/p>\n<p><span id=\"stat-copy-target-4-2-1\"><strong>82%<\/strong> of people have spent more time on video calls\/web meetings this year.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-4-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-4-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-4-2\">https:\/\/project.co\/communication-statistics\/#stat-4-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-4-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=82%25%20of%20people%20have%20spent%20more%20time%20on%20video%20calls\/web%20meetings%20this%20year.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-4-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-4-2-2\">The majority <strong>(55%)<\/strong> of people say they actually prefer to meet on video, vs. <strong>45%<\/strong> who prefer to meet face-to-face.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-4-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-4-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-4-2\">https:\/\/project.co\/communication-statistics\/#stat-4-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-4-2-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=The%20majority%20(55%25)%20of%20people%20say%20they%20actually%20prefer%20to%20meet%20on%20video,%20vs.%2045%25%20who%20prefer%20to%20meet%20face-to-face.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-4-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#3b82f6&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter &#8211; Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 5: <b>The Cost of Poor Communication<\/b><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-5-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s5a-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s5a-1.png&#038;#8221<\/a>; title_text=&#8221;s5a&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;400px&#8221; module_alignment=&#8221;center&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]The data is clear: poor communication can cost businesses customers AND employees\u2026<\/p>\n<p><span id=\"stat-copy-target-5-1-1\"><strong>46%<\/strong> of businesses say they&#8217;ve lost a customer because of poor communication.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1\">https:\/\/project.co\/communication-statistics\/#stat-5-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=46%25%20of%20businesses%20say%20they%E2%80%99ve%20lost%20a%20customer%20because%20of%20poor%20communication.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-5-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-5-1-2\">More than a third <strong>(35%)<\/strong> of businesses have lost an employee because of poor internal communication.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1\">https:\/\/project.co\/communication-statistics\/#stat-5-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-2\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=More%20than%20a%20third%20(35%25)%20of%20businesses%20have%20lost%20an%20employee%20because%20of%20poor%20internal%20communication.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-5-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a><\/p>\n<p><span id=\"stat-copy-target-5-1-3\"><strong>70%<\/strong> of people say they&#8217;ve stopped dealing with a company and moved to a competitor due to a feeling they were disorganised.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-1\">https:\/\/project.co\/communication-statistics\/#stat-5-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-1-3\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=70%25%20of%20people%20say%20they%E2%80%99ve%20stopped%20dealing%20with%20a%20company%20and%20moved%20to%20a%20competitor%20due%20to%20a%20feeling%20they%20were%20disorganised.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-5-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-5-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s5b-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s5b-1.png&#038;#8221<\/a>; title_text=&#8221;s5b&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;450px&#8221; module_alignment=&#8221;center&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]There\u2019s more room for improvement than businesses think\u2026<\/p>\n<p><span id=\"stat-copy-target-5-2-1\"><strong>95%<\/strong> of people feel that the businesses they deal with could improve when it comes to communication and project management. This is despite the fact that, on average, <strong>26%<\/strong> of businesses rate their own communication, efficiency and organisation as \u2018excellent.\u2019<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-5-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-5-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-5-2\">https:\/\/project.co\/communication-statistics\/#stat-5-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-5-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=95%25%20of%20people%20feel%20that%20the%20businesses%20they%20deal%20with%20could%20improve%20when%20it%20comes%20to%20communication%20and%20project%20management.%20This%20is%20despite%20the%20fact%20that,%20on%20average,%2026%25%20of%20businesses%20rate%20their%20own%20communication,%20efficiency%20and%20organisation%20as%20%E2%80%98excellent.%E2%80%99%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-5-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;section6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ec4899&#8243; custom_margin=&#8221;0px||50px||false|false&#8221; custom_padding=&#8221;75px||75px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px|200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter &#8211; Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Section 6: <b>What People Want<\/b><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-6-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s6-b-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s6-b-1.png&#038;#8221<\/a>; title_text=&#8221;s6 b&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;400px&#8221; module_alignment=&#8221;center&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]They want to be kept up to date\u2026<\/p>\n<p><span id=\"stat-copy-target-6-1-1\"><strong>94%<\/strong> of people say it&#8217;s vitally important that they know the exact status and next deliverable on a project or purchase.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-1\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-1\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-1\">https:\/\/project.co\/communication-statistics\/#stat-6-1<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-1-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=94%25%20of%20people%20say%20it%E2%80%99s%20vitally%20important%20that%20they%20know%20the%20exact%20status%20and%20next%20deliverable%20on%20a%20project%20or%20purchase.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-6-1%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;stat-6-2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|||200px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;<a href=\"https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s6a-1.png&#038;#8221\">https:\/\/project.co\/wp-content\/uploads\/2022\/01\/s6a-1.png&#038;#8221<\/a>; title_text=&#8221;s6a&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;400px&#8221; module_alignment=&#8221;center&#8221; border_color_all=&#8221;rgba(255,255,255,0.3)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all__hover=&#8221;5px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;72px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;24px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font_size=&#8221;24px&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]They want companies to note and remember details so they don\u2019t have to repeat themselves\u2026<\/p>\n<p><span id=\"stat-copy-target-6-2-1\"><strong>87%<\/strong> of people say they&#8217;ve had to repeat themselves when working with other businesses as a customer, and <strong>79%<\/strong> say they found this annoying.<\/span><br \/>\n<!--    \/\/\/    --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#link-copy-target-6-2\"><i class=\"fas fa-link\"><\/i><span class=\"tooltiptext\">Copy link to this stat<\/span><\/button><span id=\"link-copy-target-6-2\" class=\"far-left\"><a href=\"https:\/\/project.co\/communication-statistics\/#stat-6-2\">https:\/\/project.co\/communication-statistics\/#stat-6-2<\/a><\/span><!--   \/\/\/   --><button class=\"tooltip stat-icon copy-button-2022\" data-clipboard-action=\"copy\" data-clipboard-target=\"#stat-copy-target-6-2-1\"><i class=\"fas fa-copy\"><\/i><span class=\"tooltiptext\">Copy stat text<\/span><\/button><!--  \/\/\/  --><a href=\"https:\/\/twitter.com\/intent\/tweet?text=87%25%20of%20people%20say%20they%E2%80%99ve%20had%20to%20repeat%20themselves%20when%20working%20with%20other%20businesses%20as%20a%20customer,%20and%2079%25%20say%20they%20found%20this%20annoying.%20https%3A\/\/projectco0.wpcomstaging.com\/communication-statistics\/%23stat-6-2%20via%20%40projectdotco\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"tooltip stat-icon\"><i class=\"fab fa-twitter\"><\/i><br \/>\n<span class=\"tooltiptext\">Tweet this stat<\/span><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Communication Statistics 2022Communication is fundamentally important to business success \u2013 and yet it\u2019s something that so many people seem to struggle with. To get a better understanding of how people feel about communication in their workplace, we surveyed 444 respondents in December 2021. We asked them about communication, productivity, software and more.We completed a similar [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-287437","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/PgGBe0-1cM5","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages\/287437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/comments?post=287437"}],"version-history":[{"count":0,"href":"https:\/\/project.co\/wp-json\/wp\/v2\/pages\/287437\/revisions"}],"wp:attachment":[{"href":"https:\/\/project.co\/wp-json\/wp\/v2\/media?parent=287437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}